I had half of my house all ready installed with Gutter Helmet about 3 years ago to see how it would function. Being delighted that the product really worked, I had Tim give me a quote on getting the rest of the house installed. Both times I was very pleased with the installation.
Very Satisfied ★★★★★
- John W.
MIG did a great job, would not use anyone else.
Very Satisfied ★★★★★
- Wayne M.
The experience was great! It looks great on the house.
Very Satisfied ★★★★★
- Wende W.
Wanted to let you know how satisfied I am with the gutter install recently completed on my home by MIG Rochester. From the initial contact, to the estimate and advice by Jeff Angie, followup scheduling and contact by office staff and job completion by the installation crew, everything was professional and top notch. The install crew was friendly, efficient, skilled and left the premises like they had never been here. All appointments were on time and as scheduled. While the gutters have been up only a few days, workmanship appears to be great and the quality of the gutter is excellent. While not how I would judge the job, perhaps the comment by my neighbor sums everything up the best: “Your new gutters are the prettiest I’ve ever seen”. I received 6 proposals and MIG was the most reasonable and provided an excellent service and product.
- Robert W.
We can only comment on sales and installation. Sales Rep was fabulous. Tim Donovan is very knowledgeable about the product and competitors. He answered every question we had, is personable, made recommendations, did not press us to commit, allowed us to come to the decision independently. During this COVID pandemic, he kept in touch, and also was quick to respond the several times we reached out to him. The installers were skilled workers. All business about getting the install done, yet friendly and checked to see if we had any questions or concerns at start and finish. They cleaned up every piece of debris that came off our old gutter system, hauled it away. The installation went smoothly. The product hasn’t been installed long enough to know if it will mitigate rain away from foundation, particularly on the back side of the house which has been the big problem area (heavy rains shooting over the old gutters). Please ask again in 6 months!
- Bill S.
MIG in Rochester NY did a nice job. The installation went very well and the guys were very polite.
- George C.
I was not home when the install occurred, but looking at what was done I am very pleased. The fact that the attic dormer was completed as well as what I thought was being done was bonus number 1. Bonus #2 was the care taken on the install to put black gutter links on the darker roof shingles rather than traditional white was an unexpected brilliant surprise. Please pass on my sincere thanks for a job that appears well done. Hopefully you will not here from me during our winter months and the potentially dangerous ice dams will be resolved!
- Mary Lou M.
Thanks again for the insulation and gutter installation that was performed at our home. We won’t hesitate to suggest MIG to our friends and family.
- Jim and Diane S.
I am writing to express my appreciation for the tremendous job John and Nate did in the gutter installation for our home Monday and Tuesday. The heat and humidity were brutal. In similar conditions the two days prior to their starting our home, I happened to be putting in pipe to take water from the gutters on one side of our house out about 150′ to a drainage ditch the town put in when our subdivision was built. I found I had to take a break every 20-30 minutes just to be able to continue to work, but John and Nate kept a steady pace through it all day long. We are very pleased with everything they did and have already sung the praises of MIG to friends and neighbors. They are both a credit to your company and hope they might be recognized in some way for how pleased we were with their work.
All the best,
Thank you very much for sending John Gesha, Mike & Ron out to my house to repair my new gutters. They were very nice and did a nice job fixing the slant, caulking, diverters, etc. They represent your company in a very professional manner.
The glass door looks great on our shower, your guys were courteous and professional. They were in and out of here within 4 hours and cleaned up their mess before they left. Very happy with the quality of the door and the installation, I gave them a check for the balance of the job. Thank you very much.
- Brian G.
I am writing you about account manager John Geska. He was great help to me in getting my old fireplace replaced. He answered all my questions, returned all my calls and confirmed the date for the installation. I will recommend him to my friends, family and neighbors. When I need more work on my house, he’ll be the first on I call.
- Helen M.
The salesman was courteous and offered several options. The work crew did a great job removing the old gutters and installing the new ones. We have yet to see how the gutter helmet with heat will work, since the actual gutter helmet was installed during the summer
- Bruce T.
I just wanted to let you know how pleased I’m with the new gutters on my house. Dealing with MIG has been a pleasure from the office staff, estimate, and installation. When you came out to my house to give me an estimate everything was well explained and professional.
The installation crew of David and Brad were exceptional. The workmanship was first class. David and Brad were very personable and accommodating. All my questions were answered and the installation process explained.
MIG will be my first choice for any future needs.
- Ed M.
Guy and Ed were here finishing up our installations. I can’t say enough about their work and what a pleasure they were to have around. They were professional, friendly, and so respectful of our new home. Here they were carrying in this enormous mirror and pausing for each of them to take their shoes off! Ed is a good sales guy too. My friend was here helping me organize my new closets and raving about the work. Ed said, “We can do the same thing for you, Mary.” You couldn’t help but smile. The other day when Andy came to measure, he was just as amiable and also very professional and knowledgeable. I’m recommending your company to everyone I know. Thank you so much for getting this done quickly and so well.
I have nothing but amazing things to say about your crews. The guys that came on Wednesday were just fabulous. It is not always easy being a single mom, I worry that I won’t understand things or be taken advantage of. I have to say with your company I have no concerns what so ever and I appreciate that very much. The guys showed me what they were doing the whole time, explained things to me and were incredibly polite and cleaned up to the point you can’t tell they were even there. I am more than delighted to send a check in for the $1000 and I am putting in an extra $100 for your guys. I will be sure to put that in the mail to you first thing Tuesday morning. I have already recommended your company to a couple of people I know looking to insulate. Thank you so very much.
- Rebecca C.
Your crew did my install this morning. Great job! They were quick, neat, cordial and I would not hesitate to recommend you guys. In fact, I already have today.
- Lou B.
By the way- I LOVE my closets!!!! I always hated the wire closets because you can’t swing clothes across the bar… but the way yours are designed, you can! I am THRILLED!!!! I LOVE my shoe racks!!! MIG did a fabulous job!
- Natasha P.
Follow up to thank you for passing on our concern for our shower door and the prompt service to fix it. The same day I called you a service person called and scheduled an appointment, the next day a service person came. He was prompt, kind and very good at making a quick evaluation of the issue and fixing the problem.
I appreciate all your help, please pass on the word to everyone how pleased we are with the shower door, we are very satisfied with the outcome.
Thank you again Stefanie. MIG has our loyalty and will spread the good word.
- Cindi B.
I wanted to be sure to take a moment to thank you for the excellent work your guys did yesterday at my house in Gorham. I was delighted with how hard they worked to get the job done and with the amount of insulation they put in my house. They were extremely conscious about any debris that was on the porch or in the house. They checked all around the first floor to see what insulation there was in each room. I was simply thrilled and they even went so far as to paint any shingles that they removed in order for them to not show they were different. I told them I was not worried about that they did an amazing job at putting everything back but they wanted it perfect. It is very nice for me to know what rooms need insulation in the future. They explained and talked to me about everything they did. I was beyond excited last night when my furnace hardly ran at all, the difference was incredible. I am extremely pleased with the work and believe it was worth every penny. Thank you it was a pleasure doing business with your company.
- Rebecca C.
Just want you to know how please we are with the job your crew did – especially Ricardo – cleaned up everything very nice… very professional. Thank you. Look forward to our next project with MIG.
- Karen L.
At this point in time, the gutter helmet looks great and the color blends with the roof tile. MIG did a great job. Can’t wait until it rains!
- S. Palermo
You guys did a great job! The house was clean, and the drywall crew complimented the insulation crew! Very nice job, professional all the way! Thanks Tim!
- Mike T.
The best way to describe my experience with MIG is simple and enjoyable. From the moment we first spoke with Jeff Ange, we knew we were in good hands. Jeff came to our house, and after hearing what we were looking for in a fireplace, and seeing the space in our living room, he helped us decide on the best gas fireplace installation for our home. Based on our needs, we chose the Heatilator line of gas fireplaces. The service was speedy, but very high quality. Jim was our fireplace installation expert. After he installed the fireplace, he shared his knowledge with us on how to operate everything, from the remote control to the heat adjustor, and answered any questions we had. Not only was our experience with the team a pleasurable one, but their product quality stands by their promise. We are looking forward to using our Heatilator fireplace this winter!”
- April O.
Our contractor, Chad Couperous, recommended MIG and a crew of insulation contractors were here today insulating our addition. We want to commend the insulation crew and the quality of work performed. Simply outstanding. Thanks to all.
- R. & K. Henderson
What a great insulation job accomplished by the home improvement team on the job–Derek and Gary. It was super hot in the attic, the boys were guessing it was 120 degrees F. The team worked hard, were sensitive and successful in completing the job without tracking or leaving any dirt or trash in the house. They were also polite, knowledgeable and personable–great representatives of your firm. Please thank them for me.
- T. Hussey
I am writing this letter to you to tell you of my experience with MIG and your home improvement crew. First let me start with your salesman, Steve Dupra. When he first came over to my house to give me an estimate, I was impressed with his knowledge of suggesting the best insulation solution for my attic. I asked him to stop back a second time, which he happily did, and answered my numerous questions about the insulation process. He also stopped by when the crew was starting the insulation work to tell them how he wanted it done, as the attic is not a “straight forward” job. He also stopped by when Josh did the testing on the house after the insulation was done. He made me feel as though I was the most important job he had! You have a terrific employee and person in Steve.
The next comment I want to make it about the crew themselves; Marc and Shaun. They were here on time, and went above and beyond my expectations of work ethic. They worked very hard, and didn’t leave until everything was done. Even though Marc got filthy crawling up over the upper bedroom, he didn’t shrug it off, he just went up there and did it. They left my attic neat and took away any debris. They were happy to answer any questions I had and again, made me feel like my job was as important as any large, more costly home improvement contract. They were GREAT!
Finally, I really appreciate the fact that Josh came over and ran test on the air quality of my house. He found two gas leaks in my basement that I had no idea were there.If it wasn’t for your free testing, I would never know that they existed. So in summary, I am extremely pleased with your company and will recommend them in the future to anyone that needs work done on their home. Thank you for being particular in your practice to hire quality employees to work for you. It will pay you back in satisfied customers and a good reputation in the community
- K. Campbell
I would like you to know the two young men (Josh & Derrick) were excellent workers. They were very polite & very careful to keep everything as clean as possible. It was a job well done.
- J. Milonas
Thank you so much for your efforts. My house is totally back to normal and I am very satisfied with MIG. I will have no problems referring you to my friends. Thank you.
- S. Peet
I was amazed at how quickly John and Dan analyzed my gutter problem, fabricated and installed three splash guards/water diverters. We are very pleased with the workmanship and the professionalism from MIG
- J. Laluk
Thank you for completing the work on my home. You workers are extremely proficient, pleasant, and courteous.
- M Behun
A special note of thanks for an outstanding job well done! Nick did a super job for us. We are very pleased with his care, attention, willingness to listen and follow-through with tender care while installing gutters on our restored 1830’s home. On a scale of 1 to 10, MIG & Nick both deserve a rating of 13!:
- G. Buehler
We are grateful for the professionalism and time afforded us by Jeff. We appreciate his positive attitude and unselfish sharing of opinion and information. We would highly recommend MIG to anyone needing a gutter system done right!
- M. Robinson
A thank you is extended to your office staff and Steve, Joshua and Derrick for their expert analysis, politeness, professionalism and neatness when they installed the insulation at our residence in January. Even the cold weather didn’t stop their high-quality work performance. We will recommend MIG when the opportunity arises.
- P. Moore
I recognize a job well done and I appreciate it. Extra recognition should go to Chris and his partner for an exceptional job. In spite of the rain, hail, thunder & lightning-they finished what we contracted for and did it will. Thank you.
- K. George
Marc-I wanted to make sure that you know what a talented team of professionals you have on board at MIG. Rich Eme is probably one of the most professional, respectful, capable engineers I have ever met. He truly surpassed my expectations. Not only was he extremely thorough with his findings, but he came back last week to oversee that everything that could possibly be done was! I admire that work ethic.
Josh & Wayne came through as the “A” team. They were quiet and respectful of us and our home. They are gems and should be proud of their work ethic and behaviors. All three men were standouts!
I hope there is something in your MIG (Reward & Recognition) program where they will receive KUDOS for a job well done!”
- Ann & Bill L.